Shipping & Returns

Shipping Policy

At Sage Stone, we aim to provide a smooth and reliable delivery experience. Each order is carefully processed and shipped with attention to quality and care.

All orders are processed within 1–3 business days after purchase. During high-volume periods or holidays, processing may take slightly longer, but we always work to get your order out as quickly as possible.

Estimated shipping times after processing:

United States: 4-7 business days
International Orders: 10–20 business days (varies by country)

Please note that delivery times are estimates and may vary due to customs delays or carrier issues outside of our control.

Once your order has shipped, you will receive a tracking number via email so you can follow your package at every stage of its journey. You will receive an email confirmation once your order has been successfully placed, followed by a shipping notification once it leaves our warehouse.

If your order is significantly delayed or appears lost in transit, please contact us. We will work with the carrier to resolve the issue as quickly as possible.

Return & Exchange Policy

At Sage Stone, we want you to feel confident in every purchase. If something isn’t right, we’re here to help.

We offer a 30-day return window for eligible items.

Return Eligibility

To qualify for a return, your item must be:

In its original condition
Unused and undamaged
In its original packaging (if applicable)
Returned within 30 days of delivery

Refund Process

Once your return is received and inspected, we will notify you of approval or rejection.

If approved, your refund will be processed to your original payment method within 5–10 business days.

How to Start a Return

To initiate a return, email us at:

📩sagestonesupport@gmail.com

Please include:

Order number
Reason for return
Photos (if applicable)

Our Promise

We carefully curate products designed to elevate your home experience. If something doesn’t meet expectations, we will always do our best to make it right.